FAQs

Frequently Asked Plumbing Questions 

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  • I think I have a leak; what should I do?

    Clean up any water or liquid mess from the leak with a mop and/or towels, then determine if the leak can be contained with a bucket or another container until a plumber can come out.

    You can use a wet vacuum to suck up the water and try to dry out the space as much as possible with fans to circulate the air.

  • Why should I hire a professional plumber?

    Hiring a professional plumber will help you save lots of time. An experienced professional plumber will be able to locate the plumbing issue quickly and resolve it as soon as possible. This will save you a lot of time. Also, professional plumbers are cost-effective.

  • How high should my gas water heater be off the ground?

    The National Fuel Gas Code states that your gas water heater should be 18 inches off the ground. This is the standard for water heater installation requirements.

  • How can clogged vents stop up drains?

    If your plumbing vent is clogged, the vacuum inside the pipes can cause water to get trapped inside of them instead of draining out through your sewage line. Since the water has nowhere else to go, it will eventually back up inside your sinks and drains.

  • When should I replace my water heater?

    If your tank water heater is over ten years old, it may be time to consider replacing it. With proper maintenance, a tank water heater should last six to 12 years, while a tankless water heater can last more than 20 years. Check your water heater's warranty for the most accurate timeless.

  • What do I do if my dishwasher doesn't drain completely?

    There are a few reasons why your dishwasher won't drain. The most common source of clogs comes from a blockage in the dishwasher's filter. Or, you may have an issue with your dishwasher's air gap, drain valve, drain hose, or even garbage disposal, causing your dishwasher to clog.

  • Do you suggest a copper water pipe or plastic tubing?

    PEX pipe (plastic tubing) is cheaper than copper and more durable. PEX is immune to corrosion and mineral build-up, and it's not affected by electrolysis, which can cause small pinhole leaks in copper piping. Copper pipes can last anywhere from six months to the life of a building.

  • How can I prevent my pipes from bursting?

    • Keep Water Faucets Running
    • Direct Warm Air to Cold Areas of Your Home
    • Leave Your Cabinet Doors Open
    • Disconnect Your Hose From the Outside Faucet
    • Install Heat Tape
    • Seal Leaks That Allow Cold Air Into Your Home
    • Check Your Home's Temperature
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